I recently purchased my second ATV from here. They were very fair on the pricing and gave me free delivery. This is easily the largest and nicest looking powersports dealers in the area.
Sales and staff were great !! bought my Ski on the phone ( knew what I wanted ) Ron was awesome ! Francine was great. second ski I purchased here. very happy
With that said, I would like to see them stay open later. I've lost count how many times I wanted to go here to pick up a part and couldn't because they close so early. And they're closed on Sundays, the only day most people have free time. You have to wonder how much business they lose that way.
Owner took the time to give my coworkers and i an informative tour if the showroom while explaining the specs on his line-up of utv's. Great customer service that was greatly appreciated
Really bad place. Took our jet ski in because it was making a noise. Keep in mind it only has 68 hours on it. They had it for two weeks and called us and told us our carburetor needed to be cleaned. Of course we said clean it. They called us a week later said your carburetor is clean and we started it up an the motor seized. Then they said your machine is junk (mine your it was garage kept and never left in the water over night) the person then said drop your trailer of and we'll keep it and you won't have to pay 250$ for cleaning the carburetor. Not sure how that is right. We of course said no and we had to pay $250 to get our jet ski that now has a siezed motor back. To top it off all the people that were so friendly to us when we dropped it off wouldn't even look at us when we picked it up.
This place is a straight-up scam. My jetski was running real poorly, to the point where it wasn't going over 15 mph. Not having time to really look at it, I dropped it off with these guys. Wouldn't you know, "a blown engine with no compression" according to Rusty and his boys. As they told me this, they were already giving me the sales pitch to buy a new seadoo and how they can "scrap" my jetski for $500 to put down on a new one. I didn't buy the ski nor the sales pitch. I took my ski with the 'blown engine' back to a buddy's garage. Within 15 minutes he had the ski ripping again. Wouldn't you know, it only needed new spark plugs? Please, do yourself a favor, steer clear of these guys. There is a reason they're trying to scam you for money and it's because they're broke. Google it. You only have one life to live, so don't put an unnecessary burden on yourselves by dealing with these guys.
Rusty Palmer Inc is a US Store based in Honesdale, Pennsylvania. Rusty Palmer Inc is located at 105 Rustys Blvd, Honesdale, PA 18431, USA.
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